Privacy Policy

Personal Data We Collect

Personal Data refers to any information that can identify you as an individual. We collect and process this information in specific ways, detailed below. We'll explain when and why we need certain information from you, and what happens if you choose not to provide it. Without essential Personal Data, we might not be able to provide our Services to you, either because this information is crucial for our service or because we're legally required to collect it.

Services Reference

Throughout this policy, when we mention "Nail Police," "our," "we," or "us," we're referring to Nail Police. This policy covers all our digital touchpoints - desktop application, website, services, features, and software (collectively called "Services") unless explicitly stated otherwise.

Camera and Detection Data Privacy

Our desktop application processes camera data in real-time using computer vision algorithms that run entirely on your local machine. No video, images, or camera frames are ever sent to our servers or stored anywhere except temporarily in your device's memory during active detection.

How We Use Personal Data

Your location may affect the legal basis for how we process your data. Here's a clear breakdown of our purposes and legal grounds:

Information You Provide to Us

We collect various types of information that you provide directly to us:

• Registration and Profile Information: When creating your account, we collect information like your email address and authentication credentials (directly or through Google Sign-In).
• Settings and Preferences: We store your application settings such as sensitivity levels, grace period, autolaunch preferences, and notification settings.
• Communications: When you reach out to us for support, we receive information you share, such as your email, device information, app version, and message content. We may track email engagement to improve our service quality.
• Payment Information and Purchase History: For subscription purchases, our trusted payment processor (Stripe) handles your payment details, while we maintain records of your subscription status and billing history.

Information Collected via Automated Means

We automatically collect certain information when you use our Services:

• Usage Information: We collect anonymous usage statistics including:
  • Detection counts (how many times nail-biting was detected)
  • Session duration and timestamps
  • Application settings and configuration
  • Device operating system and app version
  • Login times and authentication events
• Device Information: We collect basic device identifiers to manage your subscription and device connections, including operating system type and version.
• Cookies and Similar Technologies: Our website uses cookies to enhance your browsing experience, maintain login sessions, and optimize our marketing efforts.

Information We Obtain from Third Parties

We may receive information about you from third-party sources:

• Social Media Information: We maintain social media presence, and your interactions there follow their privacy policies while being incorporated into our data practices.
• Third-Party Login Information: Using Google Sign-In to authenticate shares certain profile data with us, including your email address and basic profile information.
• Payment Processor: Stripe provides us with transaction status and subscription information necessary to manage your account.

How We Share Your Personal Data

We share your Personal Data with third parties only in these specific situations:

• Service Providers and Partners: We work with trusted partners who help run our Services:
  • Firebase (Google) - Authentication and database services
  • Stripe - Payment processing and subscription management
  • Analytics providers - Usage statistics and service improvement
• Affiliates: We may share data with our company family - affiliates, subsidiaries, and branches - when necessary for business operations.
• Legal Requirements: We'll share data when required by law, court orders, or government requests, or to protect our rights and safety.
• Business Changes: During corporate changes like mergers, acquisitions, or asset sales, your data may be transferred to the new entity.
• With Your Permission: We'll share your data in other circumstances when you give us explicit permission.

Your Data Rights

Depending on your location, you have these important rights:

• Access and Portability: You can request a copy of your data we hold, including your account information and usage statistics.
• Corrections and Deletion: You can ask us to fix inaccurate data or delete your account and associated information.
• Processing Limits: You can ask us to restrict how we use your data in certain circumstances.
• Consent Control: You can withdraw any permissions you've given us, such as marketing communications.
• Complaints: You can file concerns with privacy regulators in your jurisdiction. We encourage you to contact us first so we can address your concerns directly.

To exercise your rights, contact us at support@nailpolice.com. We'll need to verify your identity before processing requests.

How Long We Keep Your Data

We keep your Personal Data only as long as needed for our services or as required by law. We consider factors like service type, our relationship with you, legal requirements, and business needs when deciding retention periods. Generally:

• Active subscription data is retained while your account is active
• Usage statistics may be retained in anonymized form for product improvement
• Payment records are retained as required by tax and financial regulations
• After account deletion, personal data is removed within 30 days

External Services

While we may link to other services from our website or application, we don't control their privacy practices. We encourage you to review their privacy policies before sharing information with them.

Data Protection

We use strong security measures to protect your data, including encryption for data in transit and at rest, secure authentication protocols, and regular security audits. However, no online system is completely secure, and we cannot guarantee absolute security. We continuously monitor and improve our security practices to protect your information.

Children's Privacy

Our Services are not intended for anyone under 18 years of age. We don't knowingly collect data from minors. If you discover that a minor has provided us with personal information, please alert us at support@nailpolice.com and we will promptly delete such information.

International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we'll notify you through our Services, via email, or through other prominent means. The "Last Updated" date at the bottom of this policy indicates when it was last revised. Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.

Contact Us

Nail Police manages your Personal Data as described in this privacy policy. For questions, concerns, or to exercise your rights, please reach out:

support@nailpolice.com